Return & Exchange Policy

RETURN POLICY

If you are not entirely satisfied with your purchase, you may submit a return request for refund or exchange within 10 days of receiving your order.  All items must be returned undamaged, unaltered, and unused, with their original Tickleboo tags attached and the original packaging included. All orders containing promotions must abide by the promotion's policies and requirements. 

RETURNS - HOW TO 

To initiate a return, please submit a query for Return Request via our online portal, www.tickleboo.com, or by leaving a direct message on our Instagram page. Alternatively, you can contact our Customer Experience team +91 9871673902 assist you with the return process.

Once it has been delivered, please allow 10-14 business days so our team may process your return package. Once the returned items have been inspected and approved, tickleboo will issue a refund to the original payment method and a confirmation e-mail will be sent to you. Refunds are typically reflected within 5-7 business days of being issued.  

Please note that your return shipping label fee is deducted from your refund. If you wish to mail your return with the shipping courier of your choice, please reach out to our Customer Experience team so we are aware of your incoming package, and provide the tracking number.

EXCHANGES - HOW TO 

To initiate exchange, please submit a query for Exchange Request via our online portal, www.tickleboo.com, or by leaving a direct message on our Instagram page. Alternatively, you can contact our Customer Experience team +91 9871673902 assist you with the return process.

COVID-19

We understand you may not be able to arrange a return within the allotted time frame as a result of your local public health regulations. In such cases, Tickleboo will be flexible in accepting late returns. Please reach out to our Customer Experience team as soon as possible so we may be aware and assist in processing your late return. 

INTERNATIONAL RETURNS 

International customers are responsible for covering the cost of the return shipment and all related fees. Tickleboo is unable to offer direct exchanges on International orders. We ask that you return the merchandise for a refund and place a new order for the preferred item(s) at your earliest convenience. We recommend utilizing your preferred local shipping courier and insuring all packages with a tracking number.

 Please reach out to our Customer Experience team to inform us of your incoming return package, and if possible, please provide your tracking information for reference.